Functional Specifications, use cases, Confluence, Requirement Gathering, Agile, User Stories, Scrum, Jira, FRDs, Business Analysis, BRDs

Predictive Modeling, T-sql, Power Bi, Stored Procedure, Marketo, RDBMS, Campaign Analytics, Predictive Analytics, Data Analytics, Python, Salesforce, SQL query optimization, customer analytics

Power Bi, Jira, Sql, Documentation, Data Analysis, Business Analysis

Confluence, Hipaa, Jira, Ms Office, HL7 CCDA, Google Workspace, PHI handling, Lucidchart, Visio, FHIR, Draw.io

Salesforce, Process Mapping, Data Analysis, writing user stories, Gainsight, documenting business requirements

user requirements , Sql Queries, Wireframes, Use cases, Jira, Salesforce, SDLC methodologies, Process flows, Process Design

Confluence, Agile Methodologies, JIRA, Data Analysis, Project management principles

Jira, Salesforce Service Cloud, CRM customer engagement platforms, RICE prioritization

Servicenow, Itsm, Agile Methodologies, Change Management, Incident Management, Problem Management, Service Request Management, Waterfall, Service Portal, Project Management, ITBM, Workflow configuration