Servicenow, Microsoft 365, It Service Management, ticketing platforms, meeting room technology, Mac operating system

Mac, Networking, Windows, Documentation, Device provisioning, Cctv, Troubleshooting

IT asset register, First-line IT support, Third-party technicians, Security and display systems, Documentation, Device provisioning and deployment, Building and repairing hardware, Patching and updates, Hands-on networking, Showroom point-of-sale systems

Windows, Okta, Intune, Dns, Microsoft 365, PowerShell, Slack, Python, Bash, Azure Ad, Macos, Kandji, Google Workspace, Jamf, MDM tools

DHCP, Windows Server, IT support, Microsoft Office, Networking Concepts, Dns, Troubleshooting Hardware, desktop support, Windows 11

Windows Server, Networking, Exchange, Intune, Azure, Entra ID, Microsoft Windows 10 and 11, ITSM concepts, Teams, Sharepoint, ITIL 4 Foundation

Okta, M365, Intune, Iso 27001, Windows, Slack, Linux, Macos, Google Workspaces, SOC2, security fundamentals, NIST 800-171, Jamf, Zoom