Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Qualifications

Job responsibilities

Manage a portfolio of medium size businesses by understanding growth drivers, identifying opportunity for growth, managing risks, and creating plans to achieve goals.
Deliver against ambitious quarterly business generation and product growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the best return on their Google Ads investment.
Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.

Minimum qualifications

Bachelor's degree or equivalent practical experience.
2 years of experience in sales, business development, advertising, account management, consultative sales, marketing, or consulting.

Preferred qualifications

Experience in digital marketing, account management, and achieving quotas to drive business growth.
Ability to assess and solve client needs through effective questioning, objection handling, and engaged selling.
Ability to manage multiple projects while paying attention to detail and working on their own and with others.
Ability to use investigative skills to leverage data to uncover insights to support proposals and analyze impact.
Excellent presentation and communication skills with peers, management, cross-functional teams and clients.

Account Strategist, Engage, Google Customer Solutions - Singapore