Description

If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

Create and cultivate a safe working environment by identifying safety opportunities across your work area
Manage and train our Associates to help deliver the best service for our customers
Ensure that customer orders are fulfilled in line with quality and safety guidelines
Continuously provide critical shift related information to front line management and operators
Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays

Basic Qualifications

Experience managing teams
Experience with planning, performance metrics, and process improvement

Preferred Qualifications

Experience in logistics
Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Souq.com for E-Commerce LLC - G32

Job ID: A10462004

Operations Supervisor (DRO5)