Job Title: Assistant Procurement Manager

Department: Supply Chain

Reporting To: Lead Procurement

Job Purpose

The Assistant Procurement Manager is responsible for leading centralized procurement operations and managing a team of Procurement Officers and Junior Procurement Officers across markets. This role ensures supplier performance, cost optimization, and compliance with procurement policies and SLAs. The ideal candidate has at least 5 years of progressive procurement experience, including 2 years in a people management or team lead role.

Key Responsibilities

Team Leadership & People Management

Directly manage Procurement Officers and Junior Procurement Officers.
Assign workloads, set priorities, and ensure SLA adherence across the team.
Conduct performance reviews, coaching sessions, and development plans.
Build team capability through training, mentoring, and process guidance.
Review and approve purchase requests, RFQs, and vendor selections.

Supplier Management

Oversee vendor shortlisting, negotiations, and contract finalization.
Build strategic supplier partnerships and conduct regular performance reviews.
Act as escalation point for supplier disputes, delays, and quality issues.

Operational Governance & Compliance

Oversee end-to-end procurement cycle across all assigned categories.
Ensure compliance with procurement policies, contracts, and audit standards.
Review procurement documentation for accuracy and completeness.
Maintain governance standards across all countries and teams.

Process Excellence & Automation

Drive standardization of procurement processes across markets.
Identify gaps and implement process improvements.
Support ERP optimization and system enhancements.
Ensure team data accuracy across all procurement trackers and systems.

Stakeholder Management

Act as central point of contact for cross-functional procurement needs.
Partner with supply chain, finance, operations, warehouse, and category teams.
Present procurement insights and recommendations to leadership.

Qualifications & Experience

Education:

Bachelor's degree in Business Administration, Supply Chain, or related field.
Procurement certifications (CIPS, CPSM) are an advantage.

Experience:

5–7 years of progressive procurement experience.
Minimum 2 years in a people management or team lead role.
Exposure to multi-country or centralized procurement models preferred.
Hands-on experience with ERP systems (SAP, MS Dynamics, Oracle).

Technical Skills:

Advanced Excel and procurement reporting skills.
Strong commercial and financial analysis capability.
Contract review and supplier performance management.

Soft Skills:

Strong leadership and coaching ability.
High accountability and ownership mindset.
Excellent stakeholder management and communication.
Structured, data-driven decision-maker.

About Floward

Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, Floward expanded operations to nine countries within five years. We are committed to creating a seamless and innovative experience for our customers, making the process of sending flowers and gifts as enjoyable as receiving them. We source flowers daily from the best ethical growers and farmers worldwide to create stunning arrangements and plants for every occasion.

In addition to flowers, we partner with local and international brands to offer a wide range of gifts including chocolates, perfumes, cakes, jewellery, and more. Operating in 37 cities across nine countries and London, UK, we guarantee same-day delivery through our own refrigerated fleet, ensuring gifts and arrangements arrive fresh to our customers.