Merchandizing Operations

Lead the strategic process for merchandizing operations
Navigate cross functional teams and structure to drive merchandizing animation online and offline
Manage process improvement and streamlining workflow on 360 Omni collaterals including gifting and rewards, as well as merchandizing operations for instore animations
Ensure yearly omni animation calendars and other category lead initiatives are implemented and executed on timely basis
Oversee the team responsible for the end to end process for gifting and rewards across Ecom and B&M internally and externally
Lead operational conversations with Merchandizing leadership team to create yearly strategic plan across all omni activation initiatives

Business Development

The scope consists of below key areas:

Business Development
Negotiate and structure partnership agreements that enhance brand portfolio performance and profitability.
Develop and execute a comprehensive revenue and growth strategy aligned with the company goals and category objectives.
Identify new revenue streams and monetization opportunities
Report revenue performance and growth opportunities to executive committee.
Secure and track brands investment across all Sephora activation platforms online and offline
Track partners brands performance & conduct regular business reviews to drive performance for Sephora with key levers and identifying growth as well as investment opportunities
Define sell out objectives and budgets in coordination with the merchandizing director
Influence leadership team with data-driven recommendations and strategic insights
Foster strong relationships with internal teams and external brand partners
Negotiate and follow stock clean-up twice a year to ensure stock KPI's are achieved
Space Management
Own a process and a calendar to review store layouts, spaces and zoning on a yearly basis
Ensure updated floor plans are maintained, updated and shared with internal stakeholders as per aligned process
Review floor plan/ assortment/ space allocation for brands based on productivity in alignment with the respective category lead and merchandizing director.
Analyze performance by fixture, category and brand to drive space allocation decisions.
Support new store openings, renovations and store format evolution.
Responsible to translate merchandizing and brand strategy into optimized store space that maximizes sales, productivity, and customer experience.
Develop, and maintain store space strategies aligned to Sephora's category growth, brand priorities and omnichannel objectives
Data Analytics and Reporting
Build and maintain executive dashboards that provide brand/group performance highlights and insights
Identify areas of opportunity to improve current analytics communications, reports, dashboards through automatization, improved insights and visualization
Ensure internal and external reporting is prepared and shared with all relevant stakeholders
Track, update and validate sales and category revenue mix with Merchandizing Director.

Team Leadership & Development

Lead, coach and develop a high-performing team of Space Planning Specialist, Merchandizing Operations manager and Analyst.
Promote an inclusive, collaborative and results-driven team culture.

Qualifications

Strong financial acumen and commercial analysis
Deep understanding of omni-channel retail, preferably in the beauty industry
Excellent communication, leadership and stakeholder-management skills
Strong problem-solving abilities and a data-driven approach to decision making.
Operationally savvy

Core Competencies

Strategic Thinking & Commercial Acumen
Leadership & Team Development
Relationship Building & Negotiation
Operational Excellence & Process optimization
Analytical & Insight-driven Decision making
Adaptability in fast-paced, dynamic environment

Business Development & Merchandising Operations Director