Reservation Management, Sales and Upselling, Opera system, Customer Service, Problem resolution, Administrative Tasks, Communication

Arabic language skills, OnQ experience, Computer Proficiency, Customer service, Telephone etiquette, Organizational Skills

Strong communication and listening skills, Ability to find creative solutions offering recommendations, Good IT skills, Experience in Reservations, Ability to work collaboratively at all levels within the department, Ability to manage work ensuring that tasks assigned are delivered, Ability to adapt to changing service environments, Pro-active with a hands-on approach