Role Overview

The eCommerce Product & Technical Manager is responsible for managing all technical aspects of the company's web and app platforms. This includes handling the relationship with the external technical provider, reviewing updates and deployments, leading UX/UI improvements, and ensuring a smooth and optimized checkout and app journey. The role leads A/B testing, bug tracking, releases, and innovation for both website and app.

Key Responsibilities

Product Management
Work as the Product Owner for eCommerce web and app platforms
Gather requirements from commercial, marketing, and operations teams and translate them into product briefs
Prioritize the product roadmap based on business impact and customer feedback
Review and validate new features, enhancements, and improvements before development
Technical Oversight
Manage the relationship with the third-party technical/eCommerce development company
Approve development sprints, release plans, and deployments
Follow up on bug fixing, performance issues, and platform stability
Ensure timely delivery of new releases across website and app
UX/UI & Journey Optimization
Review the full app and website user journey and propose enhancements to reduce friction
Own the checkout flow and payment experience, ensuring maximum conversion and minimum drop-off
Lead UX research, usability testing, and benchmarking against competitors
A/B Testing & Analytics
Develop and manage A/B testing roadmap with the 3rd party tech company
Measure impact of new features and UX/UI changes
Use data to recommend improvements in layout, navigation, search, and checkout

Qualifications

Qualifications

4-7 years in eCommerce Product Management or Technical Management
Strong understanding of eCommerce platforms (Magento, AWS, Commerce Cloud, etc.)
Experience managing apps (iOS/Android) and working with development agencies

we need someone strong in payment API integrations and someone who have experience in key areas such as eCommerce funnel, UX & conversion optimization, GA4, Magento, feature discovery, and roadmap ownership, which are essential for this role

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we need one with strong eCommerce platform, analytics, UX, and vendor management experience.

E Commerce Product & Technical Manager