Databases, Kibana, Servicenow, BMC Remedy, Apis, Monitoring Tools, Grafana, Datadog, Web Applications, Basic Sql, L2 Incident Management, ticketing ITSM tools, application logs, JIRA Service Management

Incident And Problem Management, User Access Management, Ssrs, Power Bi, Microsoft Dynamics 365 ERP, System Integration, Sql, Change Release Management, ERP Documentation, Testing SIT UAT, ERP configuration and administration

.NET application support, Log Analysis, Incident And Problem Management, Windows Server Administration, Oracle Basics, AppDynamic or equivalent APM monitoring, Identity Server troubleshooting, Secure remote access tooling, SQL Server troubleshooting, DevOps pipeline awareness, IIS configuration and troubleshooting, Network fundamentals