Employer Overview

Beltone Management Solutions – Magnet is a subsidiary of Beltone Holding and a leading HR consultancy firm, acting as a trusted partner for organizations seeking comprehensive people and management solutions. Magnet specializes in executive search, personnel and payroll services, and end-to-end HR solutions, delivering innovative, proactive, and impactful support that enables organizations to attract talent, optimize performance, and achieve sustainable growth.

Job Summary

The Business Development Specialist is responsible for managing and growing client accounts by building strong relationships, identifying sales opportunities, and ensuring timely and accurate service delivery. The role focuses on achieving sales targets, coordinating with internal teams, handling client needs and escalations, and supporting contract renewals while monitoring account performance and market trends.

Key Responsibilities

Sales & Business Development

Own the full sales cycle for assigned accounts, including lead generation, prospecting, pitching, negotiation, and deal closure.
Identify up-selling and cross-selling opportunities within existing clients to maximize account revenue.
Develop and execute account growth strategies aligned with business targets.
Prepare and deliver tailored proposals, presentations, and commercial offers.
Meet or exceed individual and team revenue targets.

Account Management & Client Partnership

Serve as the primary point of contact for assigned clients, ensuring proactive, timely, and professional communication.
Build strong, long-term relationships with key decision-makers and stakeholders.
Deeply understand client business needs, project requirements, and expectations to ensure accurate service delivery.
Manage client expectations and act as a trusted advisor throughout the partnership lifecycle.

Service Delivery & Internal Coordination

Coordinate closely with recruitment, operations, and support teams to ensure high-quality delivery and adherence to timelines.
Translate client requirements into clear internal briefs and ensure alignment across teams.
Monitor service performance and proactively address risks or delays.

Client Onboarding & Retention

Lead the onboarding of new clients, ensuring smooth setup and clear communication of processes and expectations.
Maintain and regularly update account plans for all assigned clients.
Support contract renewals by collecting client feedback, addressing gaps, and coordinating documentation with internal teams.
Handle client issues or escalations promptly and professionally to ensure satisfaction and long-term retention.

Market & Industry Intelligence

Stay up to date with market trends, industry developments, and competitor activities.
Use market insights to proactively advise clients and position services competitively.
Share market feedback with internal teams to support service and offering enhancements.

Qualifications

Bachelor's degree in Business Administration, Marketing, HR, or a related field.
1–2 years of experience in account management, client servicing (preferably in HR, recruitment, or service-based industries).
Proven experience in sales, business development, and account management.
Strong communication, problem-solving, and relationship-building skills.
Ability to multitask, manage timelines, and work across different teams.
High attention to detail and strong organizational skills.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple client accounts and priorities simultaneously.