Master-Works is seeking a dedicated and skilled Support Engineer - webMethods (Developer) to join our remote team. In this role, you will be responsible for providing technical support and development expertise for our webMethods integration solutions. You will collaborate with clients and internal teams to troubleshoot issues, enhance existing systems, and implement effective integration solutions that meet business requirements.

Key Responsibilities:

Troubleshoot and resolve technical issues related to webMethods integration solutions, ensuring minimal disruption to client operations
Provide ongoing support and maintenance for existing webMethods applications and integrations, implementing enhancements and upgrades as needed
Develop and implement new integration solutions using webMethods tools, including Integration Server, Broker, and Designer
Collaborate with clients to gather requirements and translate them into technical specifications for integration projects
Monitor system performance and integrity, providing recommendations for improvements and optimizations
Create and maintain technical documentation, including user guides, design specifications, and support-related documentation
Train and support client users in the effective use of webMethods integration solutions
Stay informed about the latest webMethods features and technologies, applying this knowledge to enhance support and development efforts

Requirements

Required Skills and Qualifications:

Bachelor's degree in Computer Science, Information Systems, or a related field
2+ years of experience in webMethods development and support
Solid understanding of webMethods components, including Integration Server, Broker, and Adapter technologies
Experience with RESTful and SOAP web services, API management, and messaging protocols
Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently
Excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment
Familiarity with application servers and database systems (e.g., Oracle, SQL Server) is a plus
Self-motivated and able to work independently with minimal supervision

Support Engineer -webMethods (Developer) (Remotely)