Job Purpose

The Assistant Project & Operations Manager supports the planning, coordination, and delivery of BMS, ELV, and IoT projects, ensuring timely execution, cost control, and compliance with approved technical, quality, HSE, and contractual requirements.

The role also supports system handover and post-handover operations, contributing to service continuity, system performance, and client satisfaction across live environments.

Roles, Responsibilities, Duties

Project Planning & Execution

Support planning, scheduling, and execution of BMS, ELV, and IoT projects in line with approved project plans and timelines.
Monitor project progress, milestones, risks, and deliverables, supporting timely issue resolution and corrective actions.
Assist in coordinating testing, commissioning, snagging, and final acceptance activities.

Coordination & Stakeholder Management

Coordinate with engineering, site, procurement, commissioning, and subcontractor teams to ensure integrated project delivery
Liaise with clients, consultants, contractors, and vendors to maintain alignment and effective communication.

Technical & Documentation Support

Assist in reviewing shop drawings, technical submittals, RFIs, and approvals.
Support preparation and maintenance of project documentation, as-built records, O&M manuals, and handover files
Coordinate system handover and support client training activities.

Cost, Schedule & Commercial Support

Support budget tracking, cost control, variation coordination, and related commercial documentation.
Assist in monitoring schedules and resource allocation to support on-time delivery.

Operations & Service Support

Support post-handover operations, including preventive and corrective maintenance activities.
Monitor system performance, uptime, and SLA compliance, assisting with incident response and corrective actions.

Quality, Safety & Compliance

Ensure compliance with project specifications, QA/QC procedures, HSE requirements, and organizational standards.
Support audits, inspections, and adherence to statutory and contractual obligations.

Reporting & Governance

Prepare progress reports, dashboards, MOMs, and status updates for management and stakeholders.
Maintain accurate logs and records for project and operational activities.

Occupational and workplace Health and Safety responsibilities:

In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.

Information Security responsibilities:

Comply with Khidmah Information Security Policies
Be aware of and fulfil their information security responsibilities
Ensure whoever handles sensitive company information have taken the Security Awareness Training
Know how to report a security incident (to IT ServiceDesk or InfoSec).
Not Disable his/her OS firewall and/or Antivirus
Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords.
Accept accountability of his/her individual user accounts, and maintain confidentiality

Qualification:

Bachelor's Degree in Instrumentation, Automation, Electrical, Electronics Engineering, or a related discipline.

Experience and Skills:

Industry Experience (No. of years):

5–9 years of experience in BMS, ELV, IoT, or smart building projects and operations.

Position/functional experience (No. of years):

3–5 years of hands-on experience in project coordination, execution support, and post-handover operations, with exposure to commissioning and SLA-based services

Competencies and Skills:

Technical
Strong knowledge of BMS, ELV, and IoT systems and smart building operations.
Ability to interpret drawings, specifications, and technical documentation.
Working understanding of commissioning, system integration, and SLA-based services.

The Assistant Project & Operations Manager