Line of Service
Advisory

Industry/Sector
Technology

Specialism
Advisory - Other

Management Level
Senior Associate

Job Description & Summary
About PwC

At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.

About the Resource management team

Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment.

About the Resource management team

Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment.

About the role

The Resource Manager is responsible for managing a team that will work closely with key stakeholders and onshore resourcing teams to forecast resource requirements, identify skill gaps, and ensure that the right people are deployed to the right projects at the right time.

The Manager and SA/A roles will act as a critical link between project teams and business operations, analysing workforce trends, overseeing resource planning tools, and implementing strategies to enhance efficiency and productivity.

These roles are crucial for ensuring that the right talent is available at the right time to meet project and operational demands while optimising workforce efficiency. You will collaborate closely with onshore resourcing teams, project managers, business leads, and senior leadership to manage critical resourcing data for the onshore resourcing teams.

The ideal resource manager will have strong analytical skills, experience in resource management, strong communication and attention to detail and the ability to balance short-term needs with long-term workforce planning. They will also need experience of line management.

This role provides the opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization.

In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training.

Core Responsibilities

Resource Planning

Leadership reporting, to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit.

Execute and manage operational processes to ensure data accuracy, integrity, and completeness to deliver sustainable, high-quality information.

Conduct analysis of key operational metrics to support management and leadership to identify actions required.

Proactively identify improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes.

Provide responsive and professional administrative support to the Resource Management community.

Budget & Billing Management

Provide reports on resource allocation, utilization, and operational efficiency.

Stakeholder Communication

Act as a bridge between different teams, ensuring clear communication about resource availability and needs.

Develop and maintain strong relationships with key stakeholders at all levels.

Build and develop strong and effective relationships with colleagues working across the UK.

Act as a trusted advisor to senior management on workforce strategy.

Risk Management:

Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary.

Share knowledge and best practice across the team.

Process Improvement & Data Analysis

Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.

Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information.

Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis.

Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner.

Skills:

Demonstrable experience of workforce planning, resourcing, recruitment or project management experience within a professional environment

Evidence of well refined communication skills

An ability to cultivate and maintain strong relationships with an ability to communicate and negotiate across all levels of the business

Able to plan prioritise, multitask and manage a significant workload under pressure

Must be comfortable and confident with systems – Microsoft Office (particularly Excel)

Knowledge of manpower planning systems would be advantageous but not essential

Ability to work independently and across multiple workstreams

Planning and/or Scheduling skills

Maintain high attention to detail, especially when processing high volumes of work

Actively manage expectations and escalate where necessary

Actively seek and identify opportunities for development

Time management and organisational skills

Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting + 23 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
No

Job Posting End Date

ETIC, Resource Manager Senior Associate

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