Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

Salaries And Benefits

Competitive Salary
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
Vacation tickets /benefits provided by the hotel
Medical Insurance Provided

Job Description

Assist guests with luggage handling, loading, and unloading with care and professionalism during arrival and departure
Greet guests warmly and provide courteous guidance throughout the hotel, including lobby, entrance, and parking areas
Coordinate guest flow and movement to ensure smooth operations during peak times
Maintain awareness of hotel layout, services, and amenities to provide accurate information and directions to guests
Ensure guest safety and security by following established protocols and procedures
Respond promptly to guest requests and resolve issues with a positive, solution-oriented approach
Maintain a polished appearance and professional demeanor at all times
Collaborate with front desk, concierge, and housekeeping teams to deliver coordinated guest service
Monitor and report any maintenance concerns or safety hazards to management
Perform additional duties as assigned to support overall hotel operations

Qualifications

Previous experience as a bellman or in the hospitality industry preferred
Excellent interpersonal and customer service skills with a friendly, approachable demeanor
Strong physical fitness to handle luggage and stand for extended periods
Fluency in English; proficiency in Arabic or additional languages is a plus
Professional appearance with meticulous attention to personal grooming and uniform standards
Flexible availability to work various shifts, including evenings, weekends, and holidays
Team-oriented mindset with a proactive and helpful attitude
Comprehensive knowledge of Dubai's attractions, dining scene, and local services
Ability to multitask and remain calm under pressure in a fast-paced environment
Strong attention to detail and commitment to maintaining high standards of service
Basic computer skills for managing guest requests and communication with other departments

Bell Attendant