Reports to: Manager, ExecEd Consultancy Services

Role Purpose:

The officer will ensure the successful analysis, design, development, implementation, and evaluation of new and existing executive education programs across their full lifecycle in coordination with school of business units.

Core Responsibilities:

Program Lifecycles and Quality Assurance:

Create program process sheets to enforce activity timelines and strict deadlines
Monitor participant feedback and attend classes to improve program operations, audit student learning, and report progress to program directors

Instructor and Expert Network Coordination:

Maintain and expand the network of subject matter experts (SMEs), facilitators, and faculty while tracking vendor rates
Nominate qualified instructors for scheduled courses and evaluate their performance for final program reports

Program Content Development and Market Research:

Manage SME agreements and content progress and research higher education trends and workplace re-skilling demand to help design relevant new courses

Marketing Support and Student Recruitment:

Assist in marketing plans for new and existing courses in coordination with business development and communication teams

Program Operations and Complaint Resolution:

Coordinate course announcements, student registrations, and training material purchases with operational teams
Resolve student complaints, route operational issues to appropriate departments, and perform general administrative duties

Additional Support:

Perform other related duties as required.

Qualifications and Skills:

Education and Experience:

Bachelor's degree in business management or a related field
A postgraduate degree is an asset
Minimum of seven years of related professional experience in related field

Technical Skills:

Communication: fluent written and spoken English, paired with strong report writing, presentation, and negotiation skills to engage effectively with internal teams, prospective students, and international subject matter experts
Organization and Problem-Solving: Demonstrate strong teamwork, time management, and multi-tasking skills under pressure, with high attention to detail when managing program deadlines
Technical: Proficient in Microsoft Office, e.g., Word, Excel, and PowerPoint, and internet research techniques to analyze market trends and track program schedules and deliverables

This position is open until August 24, 2026

Placement is based on the candidate's experience and skills. Only candidates who make it to the short list will be contacted.

The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply.

We thank all individuals who have expressed interest in working at The American University in Cairo.

Officer, ExecEdu Crisis and Disaster Management Program, Executive Education, Grant Position