Strategy, data-driven solutions, Consulting, Stakeholder Management, Data Analysis, commercial analytics, growth analytics

Chatbot, public web, digital servicing, Stakeholder Management, customer journey design, Ai, digital platforms, servicing processes, Mobile Banking, data-driven performance management, hyper-personalisation, transformational roles, customer science, Consumer Banking Products, project management methodologies

Excel, Organizational Skills, Problem-solving skills, Interpersonal Skills, Powerpoint, Microsoft Office Applications, Word

Training Development, Project Participation, Adobe Acrobat, Technology Operational Excellence, Client Data Management, Collaboration Stakeholder Engagement, AML KYC Risk Management, Trade Execution Lifecycle Management, Client Service Communication, Investment Expertise Market Awareness

Microsoft Excel, Python, Structured Query Language, Business Analysis, Stakeholder Management, Visual Basic for Applications, Artificial Intelligence tools, Project Coordination