Machine Learning, Confluence, Saas, MongoDB, JIRA, Python, Sql, AWS, Ai, zendesk, cloud-based environments

Automation Tools, Intune, Office 365, Scripting, Okta, support-related analytics, macOS administration, Jamf, endpoint management

Java Programming Language, Debugging, Data Modeling, Data Integration, conversational AI solutions, Troubleshooting, Salesforce Data Cloud, AI LLM technologies, Agentforce platform

snowflake , Java Programming Language, Data Modeling, Debugging, Databricks, Data Integration, AI orchestration frameworks, API challenges, AI LLM technologies, data integrations, prompt engineering, AI Agentforce implementations, conversational AI solutions, Troubleshooting, Salesforce Data Cloud

Salesforce, Microsoft Office Suite, CRM, Technical support

Okta, Intune, jamf

Servicenow, MySQL, Postgres, Rest Apis, JIRA, Basic Sql, Salesforce, webhooks, Incident management process, ITSM tools

HTML, Apis, CSS, zendesk, Freshdesk