Interpersonal Skills, Customer service, Communication

Strong communication and listening skills, Ability to find creative solutions offering recommendations, Good IT skills, Experience in Reservations, Ability to work collaboratively at all levels within the department, Ability to manage work ensuring that tasks assigned are delivered, Ability to adapt to changing service environments, Pro-active with a hands-on approach

Reservation and distribution tools, Communication Skills, Microsoft Office Software applications, Opera Fidelio, Knowledge of the hospitality sector