IT Asset Specialist, Core42, Abu Dhabi - UAE

About Us

Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.

The opportunity

The IT Asset Specialist is responsible for installing, maintaining, troubleshooting, and supporting the organization's IT hardware infrastructure. Working within Core42's Information Technology department, the role ensures end-user devices and hardware systems operate efficiently while minimizing downtime. This is an expert-level position based in Abu Dhabi, UAE.

Your key responsibilities

Hardware installation & maintenance: Install, configure, and maintain desktops, laptops, printers, scanners, and peripherals; perform preventive and corrective maintenance; and replace faulty components.
Technical support: Provide Level 1 and Level 2 support, troubleshoot hardware and connectivity issues, install Windows and drivers, and support meeting-room equipment.
Asset management: Maintain the hardware inventory and update asset records; track warranties, repairs, procurement, and disposal.
Documentation & reporting: Maintain maintenance records, prepare reports, update SOPs, and ensure policy compliance.

What we're looking for

(a) Required skills / qualifications

Bachelor's degree in IT, Computer Engineering, or a related field.
IT certifications such as CompTIA A+ and ITIL Foundation.
Expert-level, hands-on experience with desktops, laptops, and end-user device hardware.
Strong working knowledge of the Windows operating system.
Experience administering Microsoft environments and Active Directory.
Basic networking knowledge (TCP/IP, DNS, DHCP).
Experience with IT Asset Management and ticketing systems.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team.
High level of integrity and the ability to handle confidential information.
Fluency in Arabic and English.

(b) Preferred skills / qualifications

UAE Nationals (UAEN) are strongly encouraged to apply.
Valid UAE driving license.

What working at Core42 offers

With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values: Grit, where we overcome challenges with resilience and determination, Passion, which drives us to pursue excellence in everything we do, and Impact, as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person's contributions propel us forward, and together, we commit to achieving extraordinary results.

Competitive Salary: We offer an attractive salary package based on your skills and experience
Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus
Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services
Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family
Learning & Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.

IT Asset Specialist (UAE National)