How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Role Summary

We are seeking an Engineering Leader to lead a cross-functional team of Technical Product Engineers, Software Engineers, Quality Engineers, Support Analysts, and Innovation Engineers responsible for delivering and supporting technology solutions across the Alliances portfolio. This role serves as a key technology delivery leader, partnering closely with Product Managers, Portfolio Architects, Innovation Engineers, internal domain teams, and external airline and technology partners to deliver business value and exceptional customer experiences.

The Engineering Leader is responsible for building and developing a high-performing engineering organization, driving execution of the technology roadmap, managing dependencies and delivery risks, coordinating across technology domains and partner organizations, and ensuring successful implementation of Alliance initiatives. This role requires strong leadership, technical acumen, stakeholder management, and the ability to influence outcomes across teams without direct authority. ,

Role Responsibilities

People Leadership & Talent Development

Lead, coach, and develop a team of Technical Product Engineers, Software Engineers, Quality Engineers, Support Analysts, and Innovation Engineers.
Assess team capabilities, identify skill gaps, and establish training, mentoring, and development plans aligned with current and future portfolio needs.
Foster a culture of accountability, continuous learning, innovation, inclusion, and engineering excellence.
Support workforce planning, talent acquisition, onboarding, succession planning, performance management, and employee engagement activities.
Build technical and domain expertise across the team, including integration, cloud, AI, airline, and partner ecosystem capabilities.

Delivery Leadership & Execution

Partner with Product Managers, Portfolio Architects, Innovation Engineers, and business stakeholders to translate business objectives into executable delivery plans.
Drive backlog prioritization, release planning, sequencing, and execution while balancing business value, technical complexity, dependencies, and resource capacity.
Ensure work is clearly defined, prioritized, and delivered using Agile and DevOps methodologies with measurable outcomes and predictable delivery.
Identify, communicate, and mitigate risks, issues, and delivery roadblocks impacting portfolio commitments.
Regularly communicate progress, milestones, implementation status, risks, and dependency impacts to leadership and stakeholders.

Cross-Domain Collaboration & Dependency Management

Coordinate delivery activities across multiple Delta technology domains to manage technical dependencies, sequencing requirements, integration touchpoints, and implementation risks.
Partner with engineering teams supporting customer, loyalty, commercial, operational, and enterprise capabilities to ensure successful end-to-end solution delivery.
Facilitate resolution of cross-functional challenges impacting project execution, integrations, or business outcomes.
Work closely with Portfolio Architects to ensure solutions align with enterprise architecture standards, integration patterns, and technology roadmaps.

Alliance & Partner Collaboration

Serve as a primary technology liaison between Delta engineering teams and Joint Venture, SkyTeam, Codeshare, and strategic partner technology organizations.
Ensure partner organizations have a clear understanding of business requirements, technical expectations, testing strategies, implementation plans, and delivery schedules.
Support initiatives involving Delta APIs, partner-owned APIs, enterprise integrations, and shared business capabilities.
Coordinate delivery activities across internal and external development teams to ensure alignment and successful execution of joint initiatives.
Collaborate with internal and external stakeholders to facilitate secure connectivity, testing, certification, production readiness, and deployment activities associated with partner integrations.

Technical Leadership & Innovation

Develop and maintain a strong understanding of Delta applications, APIs, system interactions, integration patterns, data flows, and business processes supporting the Alliances portfolio.
Guide teams in implementing scalable, secure, reliable, and maintainable solutions aligned with enterprise architecture and engineering standards.
Collaborate with Architects and engineering teams to evaluate solution options, identify technical risks, and support successful implementation strategies.
Promote adoption of automation, AI-assisted development, quality engineering, DevOps practices, and modern software delivery capabilities.
Encourage innovation and continuous improvement to enhance customer experience, operational efficiency, and partner collaboration
AI Architecture: Define AI/ML architectural patterns and guardrails, including evaluation and adoption of GenAI platforms, agentic architectures, and intelligent automation capabilities.
AI-Assisted Development: Drive adoption of AI-assisted development practices and tooling across engineering teams.

What You Need To Succeed (Minimum Qualifications)

Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical discipline; equivalent experience will be considered.
14+ years of experience in software engineering, technology delivery, application development, technical product engineering, quality engineering, or related technology disciplines.
3+ years of experience leading technical teams and driving delivery of enterprise technology solutions.
3+ years of people leadership experience, including coaching, performance management, talent development, workforce planning, and employee engagement.
Proven leadership experience developing high-performing teams and delivering complex technology initiatives. ,
Demonstrated experience assessing skills, identifying capability gaps, developing talent, and building organizational readiness for future business and technology needs.
Strong understanding of Agile, DevOps, CI/CD, quality engineering, and modern software delivery practices.
Experience delivering solutions involving APIs, integrations, distributed systems, cloud-based platforms, and enterprise applications.
Demonstrated ability to understand business capabilities, application architectures, APIs, interface specifications, data models, technical dependencies, and integration requirements.
Experience leading delivery across multiple technology domains while managing cross-functional dependencies, competing priorities, implementation risks, and stakeholder expectations.
Experience collaborating with external partners, vendors, or third-party technology organizations to deliver integrated business solutions.
Ability to influence outcomes and drive alignment across teams without direct authority.
Excellent communication, organizational, stakeholder management, analytical, and problem-solving skills.
Strong customer focus and commitment to delivering high-quality solutions.
Embraces diverse people, thinking, and styles.
Consistently prioritizes safety, security, and operational excellence.
Experience architecting solutions incorporating AI/ML and GenAI capabilities.

Behavioral Competencies

Ability to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive and building a culture of trust
Ability to build and sustain robust networks across internal and external stakeholders
Being a coach/mentor/advisor to drive continuous team development and growth
Use systemic thinking to drive business results and strategic decisions that enhance organizational outcomes
Ability to advocate for customer-focused innovations, model empathy in decision-making, inspiring others to approach problems from the customer's perspective and decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty

What Will Give You a Competitive Edge (Preferred Qualifications)

Airline industry experience, particularly supporting Alliances, Joint Ventures, Codeshare partnerships, Loyalty, Customer Experience, Commercial, or Operational technology domains.
Experience working directly with partner airlines, SkyTeam members, Joint Venture carriers, or external technology providers.
Experience delivering API onboarding, enterprise integration, and cross-company technology initiatives.
Experience managing complex programs with significant cross-functional and cross-organizational dependencies.
Demonstrated knowledge and practical application of AI, automation, and engineering productivity tools.
Experience supporting cloud-native solutions, enterprise integration platforms, and event-driven architectures.
Strong understanding of airline partner ecosystems and customer journey enablement across organizational boundaries.

About The Company

What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.

Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.

About The Delta Technology Hub (DTH), Bangalore

The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.

For more information, please visit www.deltatechhub.com

Why join

Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
Immerse yourself in an employee-centric culture.
Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.