We are seeking an analytical, client-focused Zoho Presales Consultant to join our Zoho Solutions Department at Pinerium.
In this role, you will support the sales team by validating business requirements, designing feasible Zoho-based solutions, and ensuring all presales engagements—discovery, demos, POCs, and estimations—are executed with precision and alignment to Pinerium's standards.

Requirements

Strategic

Ensure solution accuracy, feasibility, and alignment with Zoho best practices.
Support the Sales Account Manager with technical validation and solution positioning.
Maintain consistency with Pinerium's delivery standards and documentation templates.
Strengthen collaboration between Sales and Technical teams.

Operational

Conduct structured discovery sessions to analyze client business processes and requirements.
Create high-level solution designs and architecture diagrams based on validated requirements.
Prepare and deliver tailored demos focused on client value, not features.
Lead Proof-of-Concept (POC) cycles end-to-end with defined scope and success criteria.
Provide accurate effort estimations in collaboration with Product Owners and Developers.
Prepare detailed handover documentation for delivery once a deal closes.
Maintain complete documentation and activity logs in Zoho CRM and Zoho WorkDrive.

Tactical (Day-to-Day)

Review new presales requests and coordinate with Sales for context.
Prepare upcoming discovery or demo sessions using standardized templates.
Update presales assets and reusable demo environments weekly.
Attend presales alignment meetings and contribute to continuous process improvement.

Collaboration

Work closely with:
- Sales Account Managers – primary partner for all opportunities.
- Product Owners & Developers – validate technical feasibility and custom logic.
- Implementation Specialists – confirm configuration limits.
- Solution Consultant Manager – review architecture and complex proposals.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, or related field.
2+ years of experience in presales, business analysis, or solution design (preferably Zoho or SaaS solutions).
Strong functional understanding of Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, and related apps.
Proven ability to translate business needs into technical requirements.
Experience preparing demos, proposals, or POCs in a SaaS or ERP environment.
Strong documentation, presentation, and communication skills (English & Arabic).
High attention to detail, accuracy, and professionalism in client interactions.
Familiarity with Zoho WorkDrive, Zoho Meeting, Zoho Projects, and Zoho Sprints.
Must have own laptop.
Must be a non-smoker (all types).

Benefits

Competitive salary based on experience and presales performance.
Medical and social insurance coverage.
Professional training and certification through Pinerium Academy.
Work within a Zoho Premium Partner organization.
Career advancement in presales and solution architecture tracks.
A structured, supportive, and innovation-driven environment.
Recognition for top performance and contribution to solution quality.