Prometheus, Bash, Grafana, Devops, Shell, Terraform, Cloud Architecture, Python, Kubernetes, cloud networking, IAM models, Security, infrastructure frameworks

Technical Consulting, Cross-Functional Coordination, Experience with test automation platforms, Familiarity with Postman, Exposure to Gainsight, Familiarity with CI CD pipelines, Technical Onboarding

Automation Solutions, Integrations, Solution Consulting, Apis, Chatbot, Customer Success Engineering, Voicebot, Conversational AI, Contact Centre Platforms, Ai, Technical Account Management, Telecom, CPaaS, solutions engineering, CX Technologies, CCaaS

solution architecture, Apis, SaaS products, Documentation, project management, technical project consulting

saml 2.0 , Siem, Oauth, Paas, Waf, HTTP request methods, cloud-based services, Experience with SaaS, Understanding of software development lifecycle, OpenID Connect, 3rd party signals integrations, Security and performance monitoring, Understanding of the general cybersecurity landscape, Consuming APIs, application builder practices