About the Role

We are seeking a detail-oriented and highly organized Senior Payroll & Personnel Specialist

to join our Human Resources team.

The successful candidate will be responsible for managing payroll inputs, personnel administration, employee records, attendance management, social insurance activities, and compliance-related processes while ensuring accuracy, confidentiality, and adherence to labor regulations and company policies.

Key Responsibilities

Payroll Administration

* Prepare and validate monthly payroll inputs, including attendance deductions, overtime, allowances, loans, penalties, and salary adjustments.

* Review payroll-related transactions to ensure accuracy and compliance with company policies.

* Coordinate payroll processing activities and support payroll audits and reconciliations.

* Respond to employee inquiries regarding payroll calculations, deductions, and salary-related matters.

Personnel Operations

* Maintain accurate employee records, both physical and electronic, ensuring all documentation is complete and up to date.

* Manage employment contracts, amendments, renewals, and personnel-related documentation.

* Process employee lifecycle transactions, including hiring, transfers, promotions, organizational changes, and terminations.

* Prepare HR letters, certificates, and employment-related documents as required.

Social Insurance & Compliance

* Handle social insurance registrations, updates, and employee terminations.

* Ensure compliance with labor law requirements, social insurance regulations, and internal policies.

* Maintain readiness for internal and external audits through proper documentation and record management.

* Liaise with government authorities and external entities regarding personnel-related matters.

Attendance & Leave Management

* Monitor attendance records, leave balances, overtime, and timekeeping data.

* Investigate attendance discrepancies and coordinate with managers to resolve issues before payroll closure.

* Ensure all attendance-related transactions are properly documented and approved.

* Generate periodic attendance and workforce reports.

Employee Support & Process Excellence

* Serve as a primary point of contact for personnel and payroll inquiries.

* Support onboarding and offboarding processes, including employee documentation and final settlements.

* Identify opportunities to improve payroll and personnel processes, accuracy, and efficiency.

* Ensure confidentiality and integrity of employee information at all times.

Qualifications

* Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.

* 3–5 years of experience in Payroll and Personnel Operations.

* Proven experience dealing with government authorities and external service providers.

* Previous experience in the F&B industry is preferred.

* Strong knowledge of labor law, social insurance regulations, payroll administration, and personnel processes.

* Hands-on experience with HRIS, payroll systems, attendance systems, and employee databases.

Why Join Us

* Opportunity to work in a dynamic and professional environment.

* Exposure to end-to-end payroll and personnel operations.

* Career growth and development opportunities within a growing organization.

If you are passionate about accuracy, compliance, and delivering an outstanding employee experience, we'd love to hear from you.

Apply today and become part of the RAF Specialty Coffee team.

You can submit your CV through the application link or send it directly to:

[HIDDEN TEXT]