Incident Management, HFACS, Audits, PDSA, Regulatory data governance, HSA medical-device adjacency, Safety validation framework, HCSA compliance programmes, Root-cause analysis, PDPA compliance, MOH licensing

data masking , Security Testing, Sit, Defect Management, Uat, Requirements Traceability, Performance Testing, Test Data Management, Tricentis CBTA, test automation frameworks, test strategy governance, SAP Solution Manager Test Suite

Servicenow, Itsm, ITOM, Security Controls, Itil Foundation, Itam, Release planning, ServiceNow AI automation, data integrity, platform standards, discovery, Cloud Practitioner, CMDB governance, Spm, CIS-ITSM, Scrum certifications, roadmap planning, Product Ownership, Service Mapping, backlog management

Hubspot, Saas, Marketing Technology, CRM, Digital Platforms, Salesforce, Loyalty, Customer Engagement, MarTech, CRM platforms

data reconciliation , Configuration Management, Itil, Cmdb, Power Bi, Power Automate, Servicenow, Power Platform, Itam, asset lifecycle management, Device42, ManageEngine, discovery, Dataverse, Service Asset Management, governance frameworks

advanced Excel reporting, CRM Tools, Order Management, procurement, order-to-cash processes, ERP platforms, order management systems

ServiceNow AI and automation capabilities, Operational Excellence, ServiceNow platform architecture, CMDB governance, data integrity

accounts receivable management , Problem Solving Escalation Management, Advanced Microsoft Excel, ERP Netsuite experience, Billing Revenue Operations, Financial Reporting Analysis, Salesforce and Billing Platforms, Process Improvement Automation, Team Leadership Coaching, Stakeholder Management, Contract Purchase Order Review

google sheets , Advanced Excel, Sql