JOB TITLE: Case Management Coordinator TEAM/PROGRAMME: Refugees and Migrants LOCATION: Giza and Cairo Governorates GRADE: 5 CONTRACT DURATION: Until December 2026 upon the availability of fund.ChildSafeguarding: Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Organisation Profile / Programme Summary

Save the Children International is the world's leading independent organisation for children. We work in more than 100 countries and work together with our partners to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. In Egypt, Save the Children International has been working to ensure that children's rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work. This project aims to extend support to unaccompanied and separated refugee, asylum seeker or migrant children living in Giza and Cairo governorates through comprehensive child protection, education, livelihood and mental health and psychosocial support interventions.

ROLE PURPOSE: This position will be in a close and timely contact with caseworkers and the whole team is overseen and led by the Senior Child Protection officer. The CM team is entitled to provide case management services to UASC refugee and migrant children.

Scope Of Role

Reports to: Senior Child Protection Officer

Staff who are in close contact and working with this position: 4 caseworkers

Key Areas Of Accountability

Project Implementation

Follow up with caseworkers to conduct individual assessment interviews and draft relevant forms to assess the children's needs.
Support the Senior CP Officer to provide full case management support to individual children.
Ensure proper Counselling of UASC (unaccompanied and separated children) on the assessment procedures and services provided.
Coordinate with the Senior CP Officer to ensure Conducting a Best Interest Assessment (BIA) and where applicable, Best Interest Determination (BID) for identified children (when applicable).
Follow up on development and implementation of detailed care plans.
Support Senior Officer in reviewing the Best Interest Assessments drafted by caseworkers.
Make timely referrals to appropriate services and coordinating with partner organisations.
Ensure accompaniments are conducted with children when necessary to external appointments with service providers.
Actively participate in the case management internal coordination meetings led by the CP TA.
Accountable for monitoring and following up on SCI case management reporting system to ensure that data are up to date.
Update monthly records regularly and preparing periodic reports on caseload.
Follow up and monitor extension of services for individual cases.
Ensure case management is implemented in-line with Save the Children's policies and procedures and adhere to donor requirements and guidelines.
Accountable for ensuring proper data gathering and data accuracy ensuring that the project CM data base is regularly up to date.
Regularly update the project case management component tracker.
Accountable for compiling concise quantitative and qualitative reports on a monthly and quarterly basis from other SCI CM teams including.
Support the program teams as necessary.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition

Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same.
Widely shares their personal vision for Save the Children, engages and motivates others.
Future orientated, thinks strategically.

Collaboration

Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.
Values diversity sees it as a source of competitive strength.
Approachable, good listener, easy to talk to.

Creativity

Develops and encourages new and innovative solutions.
Willing to take disciplined risks.

Integrity

Honest, encourages openness and transparency.

Qualifications

Bachelor of Psychology, Sociology, Development, Political Science, related studies.
Minimum of 1-3 years of experience in development/humanitarian aid.
Previous experience in child protection programming is a must.

Essential

EXPERIENCE AND SKILLS

Excellent interpersonal and communication skills.
Demonstrated ability to work with highly vulnerable groups.
Proficiency in Arabic and English, written and spoken.
Awareness about the security context and political situation in Egypt for refugees and migrants.
Able to work effectively within a team and/or individually.
Well-organised with strong time-management skills.
Ability to work under pressure.
Shares Save the Children's vision and values.

Desirable

Previous experience working with refugees.
Previous experience working with NGOs.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding Our Staff

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

JD written by: AMDate: April 2026 JD agreed by:Date: April 2026 Updated By:Date:Evaluated:Date:

Job Identification 16105
Job Category Programme Operations
Posting Date 08/30/2026, 01:47 PM
Apply Before 09/06/2026, 08:59 PM
Job Schedule Full time
Locations FO - Greater Cairo

RDDP-Case Management Coordinator