Job Description

The Sales Executive is responsible for identifying new business opportunities, generating leads, and securing new cleaning service contracts for the company. This role focuses on expanding the company's client base through proactive sales efforts and building relationships with potential customers.

Key Responsibilities:

Sales Development

Identify and approach potential clients within assigned territories or market segments
Conduct cold calls and follow up on leads to secure appointments
Prepare and present comprehensive service proposals and quotations
Respond to tenders and requests for quotations within required timeframes
Negotiate contract terms within company guidelines

Client Relationship Management

Conduct site surveys to assess client requirements
Build and maintain positive relationships with prospective and existing clients
Address client inquiries and concerns promptly and professionally
Collaborate with operations team to ensure smooth service delivery
Collect client feedback and communicate to relevant departments
May require occasional evening or weekend work for client meetings

Market Research & Analysis

Monitor market trends and competitor activities
Identify new market opportunities and potential service offerings
Gather intelligence on pricing trends and customer preferences
Contribute to the development of sales strategies and approaches

Administrative Duties

Maintain accurate records in the company's system
Prepare weekly and monthly sales activity reports
Document client requirements and contract specifications
Manage sales-related documentation and filing systems
Track and report on sales pipeline and conversion rates

Professional Development

Stay updated on industry developments and cleaning technologies
Participate in sales training and professional development activities
Contribute to team meetings and knowledge sharing

Job Requirement:

Essential Qualifications:

Diploma or higher in Business, Marketing, Sales, or related field
Experience in sales, preferably in facilities management, cleaning services, or a related service industry.
Proficient in Microsoft Office suite
Excellent written and spoken English Mandarin or other languages are an advantage for client engagement.
Valid driving license will be preferred

Preferred Experience:

Previous experience in B2B sales
Familiarity with the cleaning industry, facility management or hospitality industry
Experience with quotation preparation, submission and pitching
Track record of achieving sales targets

Key Competencies:

Self-motivation and results orientation
Strong interpersonal, communication and presentation skills
Ability to understand client needs and propose appropriate solutions
Meticulous and strong time management skills
Resilience and positive attitude in handling rejections
Ability to work independently and as part of a team