Job Title: Individual Health Insurance Advisor – New Business

Location: Dubai, United Arab Emirates

About InsuranceMarket.ae

InsuranceMarket.ae is the UAE's leading and most trusted insurance brokerage, recognized for its customer-first approach, digital innovation, and over 30 years of market excellence.

As part of our expanding Health Insurance division, we are seeking experienced and performance-driven Advisors to handle inbound health insurance inquiries and convert qualified leads into new business.

Key Responsibilities

1. Inbound Lead Conversion

Handle inbound health insurance inquiries generated through online platforms, digital campaigns, and referrals.
Conduct consultative discussions to assess customer needs and recommend suitable health insurance plans compliant with DoH, DHA, and MOH regulations.
Present accurate and transparent quotations, ensuring clients fully understand coverage options, benefits, and exclusions.
Achieve and exceed monthly and quarterly new business targets through high-quality lead conversion.
Maintain professionalism, empathy, and solution-oriented communication throughout the sales cycle.

2. Customer Experience & Relationship Management

Provide a premium advisory experience from initial inquiry to policy activation.
Ensure all interactions are clear, compliant, and customer-centric.
Deliver post-sale support, confirming policy details, documentation accuracy, and activation completion.
Build strong relationships with new clients to enhance retention and future cross-sell opportunities.

3. Compliance & Operational Excellence

Ensure full adherence to Central Bank of UAE and Health Authority compliance standards.
Accurately record all leads, quotations, and client communications within the CRM system.
Coordinate with underwriting and operations teams to ensure efficient policy processing and issue resolution.
Follow internal quality and data protection standards at all times.

Desired Skills & Qualifications

Education & Experience

Bachelor's degree from a reputed university (mandatory).
Minimum 2–3 years of proven success in health insurance sales, specifically in managing and converting inbound leads within the UAE market.
Demonstrated achievement of sales targets and strong performance consistency.
Good understanding of UAE health insurance regulations and policy frameworks.

Technical & Soft Skills

Excellent English communication skills (verbal and written); additional languages are an advantage.
Strong consultative selling, negotiation, and closing skills.
Proficiency with CRM systems, quotation tools, and digital communication platforms.
Highly organized, detail-oriented, and able to manage multiple client interactions efficiently.
Self-motivated and target-driven, with strong follow-up discipline and time management.

Personality Traits

Confident, empathetic, and professional communicator.
Resilient and goal-oriented, thriving in a fast-paced, target-driven environment.
Team player with integrity, adaptability, and a commitment to continuous improvement.

Work Parameters

Work Schedule:

Monday to Friday: 8:00 AM – 5:30 PM GST or 9:00 AM – 6:30 PM GST
Saturday: 9:00 AM – 1:00 PM GST

Work Type: Onsite – Dubai, UAE

Why Join Us

100% inbound leads — no cold calling required.
Competitive incentive structure with uncapped potential.
Access to qualified, high-intent leads from our digital platforms.
Comprehensive training and ongoing professional development.
Be part of a trusted, award-winning brand in the UAE insurance industry.

Insurance Advisor - Retail Medical