Job Purpose

We are seeking an experienced and detail-oriented Kitchen Supervisor to oversee back-of-house operations for the café within our luxury retail store. This role is responsible for ensuring exceptional food quality, operational excellence, and impeccable hygiene standards while supporting a refined, seamless guest experience. The Kitchen Supervisor will lead the kitchen team with professionalism, consistency, and a strong commitment to quality.

What You Will Be Doing

Ensure all menu items are executed to brand and recipe standards
Support menu implementation, updates, and special activations
Supervise daily kitchen operations, ensuring consistency in food preparation, taste, and presentation
Lead by example, maintaining calm, professional leadership in a high-expectation environment
Assist with onboarding, scheduling support, and performance feedback
Maintain cleaning schedules, temperature logs, and HACCP standards
Assist with ordering, inventory management, and stock control
Monitor waste, portioning, and cost efficiency
Liaise with suppliers and report quality or delivery issues
Monitoring kitchen equipment functionality, reporting maintenance issues, and coordinating repairs
Daily/weekly prep planning aligned with forecasted covers and menu mix
Ensuring allergen procedures are understood, followed, and clearly communicated to FOH
Clear ownership for escalating food safety, quality, or staffing issues to the Café Manager
Basic tracking/reporting of food cost variances and waste trends (not ownership, but reporting)
Readiness for inspections and internal audits
Addressing non-compliance on shift (within agreed authority)

What we are looking for

Bachelor's degree in administration, accounting or hotel management.
Culinary training or relevant certification is an advantage
High attention to detail and quality control
Strong organizational and time management skills
Calm, solution-oriented approach in fast-paced environments
Professional demeanor aligned with luxury brand standards
Flexibility to work weekends, holidays, and varied shifts

What's In It For You..

The chance to work in a fast-paced, innovative e-commerce environment.
Opportunities for growth and development in the beauty industry.
A supportive team culture that values creativity and excellence.