About QNB

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:

structuring and deploying category management practices.
setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM.
organizing Supplier Relationship Management (SRM) according to supplier criticality.
supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests.
developing connections with key stakeholders.

Main Responsibilities

Shareholder & Financial:
Implements KPI's and best practices for the AVP role.
Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans.
Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.
Customer (Internal & External):
Assist internal customers in all their procurement requests/activities and seek solution to their requests.
Structure and deploy category management practices on his/her respective category:
Subsegment categories and organize cross-functional working teams.
Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc.
Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term.
Define and apply best practice contracting terms by category.
Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category:
Consolidate and update active (and then preferred vendors) repository.
Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists.
Define target supplier panel strategy.
Organize Supplier Relationship Management on his/her category:
Classify vendors according to SRM best practices and define rules of engagement.
Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors.
Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors.
Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant.
Support across the end-to-end procurement process on large procurement requests on his/her category:
Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity.
Procure to pay: Resolve issues with supplier in case of escalation.
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
Internal (Processes, Products, Regulatory):
Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis.
Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes.
Continuous Improvement:
Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
Identify and encourage people to adopt practices better than the industry standard.
Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
Encourage, solicit and reward innovative ideas even in day-to-day issues.
Learning & Knowledge:
Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories.
Proactively identify areas for professional development of self and undertake development activities.
Seek out opportunities to remain current with all developments in professional field.
Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.
Legal, Regulatory, and Risk Framework Responsibilities:
Comply with the defined Group Procurement Policies and Procedures.
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
Maintain appropriate knowledge to ensure full qualification to undertake the role.
Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
Attend mandatory (internal and external) seminars as instructed by the Bank.
Other:
Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
All other ad hoc duties/activities related to QNB that management might request from time to time.

Education And Experience Requirements

University graduate (Bachelors) preferably with a Major related field of study
Professional accreditation related to the function is an asset.
At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories
Extensive knowledge of per designated category is required.
Experience in Financial Services or an adjacent sector is a plus

Note: you will be required to attach the following:

Resume/CV
Copy of Passport or QID
Copy of Education Certificate

QNB3760 - Assistant Vice President Professional Services & Insurance Procurement