Job Location:

NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

We are looking for a motivated and experienced Assistant Executive Housekeeper to support the overall Housekeeping operations at NH Collection Dubai The Palm. The successful candidate will assist the Executive Housekeeper in maintaining high standards of cleanliness, presentation, guest satisfaction and operational efficiency throughout guest rooms, apartments, public areas and back-of-house areas.

Key Responsibilities

Assist the Executive Housekeeper in managing the daily Housekeeping operations and ensuring consistent brand and service standards.
Supervise and inspect guest rooms, apartments, public areas and back-of-house areas to ensure cleanliness and presentation standards are maintained.
Coordinate daily manpower planning, duty rosters and team deployment according to occupancy and operational requirements.
Supervise, coach and develop Housekeeping team members to maintain high performance and service standards.
Coordinate closely with Front Office and Engineering to ensure timely room readiness and prompt resolution of maintenance issues.
Respond promptly and professionally to guest requests, feedback and Housekeeping-related concerns.
Monitor linen, uniforms, guest supplies, cleaning materials and equipment to maintain appropriate inventory levels and cost control.
Support departmental budgeting, productivity monitoring and cost-saving initiatives.
Ensure compliance with hotel SOPs, health and safety, hygiene and security requirements.
Support deep-cleaning, preventive maintenance and room inspection programs.
Promote sustainability initiatives and responsible use of water, energy, chemicals and guest supplies.
Assist the Executive Housekeeper with team performance, training, engagement and departmental administration.
Assume responsibility for the Housekeeping Department in the absence of the Executive Housekeeper.

Qualifications

Degree or Diploma in Hospitality Management or a related field is preferred.
Minimum 3–5 years of Housekeeping experience within an upscale or luxury hotel environment.
Strong leadership, team management and organizational skills.
Good knowledge of Housekeeping operations, room inspections, inventory and cost control.
Strong attention to detail and commitment to delivering exceptional guest experiences.
Excellent communication and problem-solving skills.
Excellent command of English; additional languages are an advantage.
Previous UAE or Middle East hospitality experience is an advantage.

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