Key Responsibilities

1. Product Strategy & Roadmap

Define and execute the long-term product vision androadmap.
Align product development with business objectives andcommercial goals.
Translate business and customer requirements into productspecifications and prioritised backlogs.
Conduct market and competitor analysis to identify productopportunities.
Drive innovation in:AI-driven workforce managementAutomatedworkforce matchingIntelligent dispatch and schedulingPredictive demandanalyticsAgentic AI workflows

2. Product Development & LifecycleManagement

Oversee the end-to-end product lifecycle from:ProductdiscoveryRequirements gatheringProductdesignDevelopmentTestingLaunchPost-launch optimisation
Manage products across:Web platformsiOS and AndroidapplicationsEnterprise dashboardsAI-enabled platforms and systems
Develop and monitor product KPIs and performance metrics.
Use analytics and customer feedback to drive productimprovements.
Oversee sprint planning, product releases, and qualityassurance.
Work closely with Engineering and DevOps teams to ensuretimely and high-quality delivery.

3. Cross-Functional Leadership

Collaborate closely with:Software EngineeringAI / DataScienceSalesOperationsMarketingCustomer / Enterprise teams
Ensure product development is aligned with business andoperational requirements.
Support Go-To-Market (GTM) planning and execution.
Lead enterprise client onboarding and productimplementation where required.
Present product strategy, roadmap, and capabilities tosenior management and key clients.

4. Team Leadership

Lead, mentor, and develop Product Managers and UI/UXDesigners.
Build a high-performing product team.
Establish clear objectives, priorities, and performanceexpectations.
Foster a culture of:OwnershipInnovationFastexecutionContinuous improvementUser-centric product development.

Key Requirements

Senior Product Management Experience
8-12+years of progressive product management experience in software/technologyenvironments, including 3-5+ years in a senior leadership role such as SeniorPM, Head of Product or Product Director.
RelevantProduct & Domain Expertise
Provenexperience building and scaling B2B SaaS, Workforce Management (WFM), HCM,marketplace, workforce/labour tech, or smart facility management platforms.
StrongTechnical & AI Acumen
Strongunderstanding of cloud architecture, RESTful APIs, mobile applications andAI/ML technologies, including algorithmic matching/dispatch, LLMs and AIagents.
Data-DrivenProduct Leadership
Strongproficiency in product analytics, SQL, dashboards and A/B testing, withexcellent leadership, stakeholder management and cross-functional collaborationskills.
Education& Preferred Experience
Bachelor'sor Master's degree in Computer Science, Software Engineering, InformationSystems, Business Administration or related fields. Experience with iOS/Androidapps, enterprise dashboards, APAC labour/staffing compliance, IoT or smartfacility technologies will be an advantage.

Software Product Director