Fluency In English, Opera, Opera cloud

guest experience service standards, banquet event orders, lease abstract summaries, slide craftsmanship, event run-of-show scheduling, venue sourcing proposals, property listing packages

online travel agency , Microsoft Office, Hotel pricing principles, Hotel reservations distribution, Global Distribution System, Telephone system and communication platforms, Revenue management strategies, Opera Cloud PMS, Resaweb

Guest Service Center Agent, Effective Communication, Active Listening, Multitasking, Opera