POS Systems, Microsoft Office, Food safety hygiene and sanitation standards, Liquor licensing regulations, Cost control and budgeting, WSQ Food Hygiene Certificate, Basic inventory software

Service Level Agreements (SLAs), Root Cause Analysis (RCA), Service Improvement Program (SIP), Customer Operations Guide (COG), Networks, It Services, Mobility, ITIL certification, Business Continuity Plan, Service Continuity Plans, Customer Contact List, Integration technologies, Change management tools, Topology Diagram, Voice

Customer Relationship Management (CRM) systems, Microsoft Office

Digital Transformation, Data Analysis, Service improvement initiatives, Invoicing procedures, Customer service

Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, People Development, Performance Management, Resource Planning

Microsoft Office

Passenger services, Customer service

Saas, Microsoft Office Suite

customer service procedures, service standards, communication, Product Knowledge, Problem-solving