About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About the role:
As City Senior Manager, you'll act as the business owner and general manager of your city — leading the market end-to-end. You'll drive commercial customer acquisition, scale local account retention, and expand Bosta's footprint, working hand-in-hand with local hub operations so every promise we make to a merchant is one our network can keep.

Job Responsibilities:

Commercial Growth & Revenue: Drive the city's topline growth by identifying, pitching, and closing top-tier regional merchants, e-commerce businesses, and enterprise accounts
Expansion & Market Penetration: Spearhead regional expansion strategies, mapping out untapped business zones, industrial hubs, and merchant clusters across the city and surrounding areas
Account Retention & Portfolio Health: Oversee key merchant relationships locally, maintaining strong service levels, minimizing churn, and unlocking organic parcel growth
End-to-End Operational Alignment: Collaborate with the sorting facility, logistics hubs, and fleet leads to ensure commercial promises match fulfillment capacity, on-time delivery rates, and pickup SLAs
Team Leadership & Culture: Build, coach, and manage a high-performing local commercial and business development team, setting clear KPIs, pipeline discipline, and revenue targets
Local Market Intelligence: Continuously analyze competitor activity, regional shipping dynamics, and market pricing to identify new commercial opportunities

Job Qualifications:

6+ years of commercial, sales, or business operations experience, with at least 2–3 years in a leadership role (logistics, last-mile delivery, e-commerce, or hyper-growth tech preferred)
Proven track record of owning revenue targets, territory expansion, and end-to-end business growth
Deep understanding of and strong commercial network within the target city
Hands-on leader capable of balancing strategic planning with field execution and high-stakes merchant negotiations
Excellent data analysis, communication, and stakeholder management skills

Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Commercial City Senior Manager (Non-Cairo)