Position Summary

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.

New York University Abu Dhabi (NYUAD) seeks to appoint a Senior Manager, Operations & Finance reporting to the Vice Provost, Executive & Professional Education.

Under the direction of the Vice Provost of Executive Education , the Senior Manager, Operations & Finance, Office of Executive Education, oversees financial planning, budgeting, pricing model development, and the operational functions of the Office of Executive Education (OEE) and each of its program verticals.

The role supports the effective delivery of high-profile Executive Education programs and ensures strong financial integrity and operational efficiency. The Senior Manager serves as the central point of coordination for finance and administration, liaising with stakeholders across NYU Abu Dhabi, NYU New York, external partners, and clients.

The role also provides guidance and supervision to student assistants and temporary hires and will oversee the Administrative Coordinator once onboarded. The position requires independent judgment, strong initiative, and the ability to manage complex tasks with limited direct supervision.

Key Responsibilities

Financial Management & Reporting:

Lead the development, enhancement, and ongoing refinement of comprehensive pricing models for proposed and existing programs, ensuring accurate costings, margin analysis, and financial viability
Utilize clear pricing models to create all commercial proposals
Audit financial documentation, approve expenditures, process disbursements, and ensure accurate reporting
Oversee invoicing activities by issuing through finance, verifying, tracking, and reconciling invoicing and payments with clients and internal departments.
Maintain accurate financial records, spreadsheets, databases, and reimbursement files
Conduct financial analyses and prepare regular reports and dashboards for senior leadership
Develop, plan, and monitor annual departmental budgets and multi-program financial forecasts
Conduct financial analysis for Executive Education offerings, including preparation of profit/loss/ revenue projections, and program-level profitability reports
Vendor management and procurement processes and documentation

Operations Management

Serve as the main point of contact for administrative and operational matters, supporting the Director in coordinating and resolving process challenges with procurement, legal, compliance, finance, and other partner units
Manage office operations and administrative workflows, and departmental systems to ensure compliance, efficiency, and service quality
Design departmental reporting metrics and develop the Executive Education dashboard; analyze operational data to identify opportunities, bottlenecks, and improvements
Develop and manage a proposal and project-tracking framework to support operational planning and workflow visibility
Ensure confidentiality and uphold high standards of professional discretion across all operational activities

Administration Management

Oversee the work of the Administrative Coordinator (and onboard once hiring completed) to ensure effective delivery of administrative and program support activities
Coordinate hiring documentation, onboarding workflows, and HR processes for new hires and student staff, ensuring compliance and timely completion
Oversee complex international travel arrangements, strategic calendar planning, and high-level event logistics
Supervise and train student workers and temporary staff, delegating tasks and monitoring performance
Collaborate with colleagues to support effective program implementation and client satisfaction
Establish service standards for internal and external communications, response protocols, and escalation pathways for inquiries and issues

Communications

Support the Vice Provost in representing Executive Education and new initiatives to internal and external partners through clear and effective communication
Prepare or oversee the development of presentations, reports, and key materials for senior leadership and internal audiences
Prepare or oversee the creation of communication materials to highlight Executive Education initiatives and achievements
Other duties and projects as assigned

Qualifications

Required Education:

Bachelor's Degree

Required Experience

More than 5 years of related experience with a strong desire to be in learning and development
Demonstrated ability to prioritize own work and multi-task, and manage last-minute needs and changes gracefully
Demonstrated excellent project management skills
Demonstrated excellent organizational skills and attention to detail
Demonstrated excellent customer service skills
Ability to routinely and independently exercise sound judgment and creative problem-solving skills in making decisions
Motivated and seeks excellence and produces quality work
Fluency with MS Office (Power Point, Excel, Word, etc.).
Team player and works well under pressure and deadlines
Excellent written and verbal communication skills and strong interpersonal skills
Service oriented
Strong problem-solving skills
Punctual

Preferred Experience

More than 2 years of experience in finance and costing
Experience within NYUAD preferred
More than 5 years experience in a similar role
Preferred knowledge of NYUAD

Additional Information

The University is an equal opportunity employer committed to equity, diversity and social inclusion.

Senior Manager, Operations & Finance - Office of Executive Education