Job Purpose /Role:

To guide and control the secure and effective operation of the Bank's (WAN) for Branches, offices infrastructure, through its continuous monitoring, problem solving and upgrade, in order to provide maximum performance and availability for the system users and support effective business operations.

Areas of Responsibility:

Policies, Processes & Procedures

Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner

Day to day Operations:

Implements the day-to-day operations assigned for the Product Development function to ensure compliance with the established standards and procedures.
Project management skills, including the ability to plan, execute, and oversee collaborative projects.

Network Operations Management

Guides the analysis of the of Banking business growth, the current BT infrastructure and the BT development plans, so as to identify the requirements of the network infrastructure
Directs the analysis of the current BT infrastructure and identifies, the improvements, investments, developments and configurations that need to be implemented, in order to respond to business needs and requirements .
Guides the design of the network's infrastructure characteristics and requirements, and develops analytical plans, technical requirements, in order to enable the development of the BT infrastructure according to business needs.
Directs the Network Engineers and Technicians for the accurate implementation of the network's projects and development plans, as well as searches the market to identify and propose the most suitable service provider that meet the requirements of the Bank and assist in the development of the required infrastructure
Implements best monitoring processes and systems for better and more effective and proactive network monitoring.
Guides the Network monitoring results identifying the efficiency of the WAN infrastructure, e.g. IPVPN Data link / SIP voice, network to ensures the accurate, continuous and preventive maintenance, so as to assess the health of the network and enable the 24/7 internal and external connectivity of all employees and banking operations.
Analyses the network malfunctions reported and guides the accurate and timely problem solving, so as to enable the connectivity and efficient operation of the network .
Reviews and approves the change request in network with the BT infrastructure and guides the Integrate, NMS, Ensure high quality of services and with company requests.

Keeps abreast of market trends and technical / technological improvements so as to identify and propose solutions that will add value and support the accurate operation of the Bank's network.

Qualifications & Experience :

Minimum Qualifications:

Bachelor's degree in Computer Science, IT or Network engineering or equivalent preferably at a post-graduate level

Minimum Experience:

8-10 years of relevant experience in design and implementation of a network or significant network IPT and collaboration components, e.g. , installation, circuit, project & Meeting Management.

Language:

English: Advanced.

Technical Knowledge areas:

Thorough knowledge of banking BT systems and applications
Very good knowledge of the banking operations and requirements.
Excellent project Management skills.
Thorough knowledge of network components and structure, current protocols, operating systems and standards.
Professional Level in collaboration .
Excellent knowledge in IPT and Meeting solutions.

Head of Network (Remote Network) Unit