Line of Service
Advisory

Industry/Sector
Technology

Specialism
Advisory - Other

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.

Job Summary Lead organizational change management workstreams for large-scale transformation initiatives by designing and executing strategies that align with business objectives. Drive stakeholder engagement and readiness, develop clear communication plans, and oversee training programs to ensure smooth adoption of new processes and technologies. Manage change impact assessments, mitigate risks, and monitor adoption of metrics to provide actionable insights for leadership. Responsibilities & Accountabilities

Change Management Strategy:
- Design and lead structured change management strategies for large-scale transformation programs, ensuring alignment with organizational objectives.
Stakeholder Engagement & Leadership:
- Identify, build and maintain strong relationships with different stakeholders, drive engagement, and influence decisions to secure buy-in.
Change Impact Assessment:
- Oversee readiness assessments and impact analysis, interpret results to inform strategic decisions, and proactively mitigate risks.
Communication Design and Execution:
- Develop communication plans, ensuring messaging consistency across multiple channels and tailoring content for diverse audiences.
Training & Enablement:
- Direct the creation of training frameworks and oversee delivery, ensuring capability building aligns with transformation goals.
Change adoption:
- Track, and report on success metrics to evaluate the effectiveness of change management efforts, gathering feedback for continuous improvement, and implement corrective actions to sustain momentum and achieve measurable outcomes.

Required Professional Experience 8-12 years in professional environments, ideally within consulting or enterprise organization with 3-4 years of experience in Change management with a strong track record in leading change management plan implementations Skills & Certifications

Change Management Strategy: Ability to design and implement structured change frameworks (e.g., ADKAR Standard).
Stakeholder Engagement: Strong interpersonal and influencing skills to secure buy-in across mid-to-senior levels.
Communication Excellence: Skilled in crafting clear, compelling messages for diverse audiences using multiple channels.
Project Leadership: Ability to manage workstreams, budgets, and timelines within transformation programs.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Coaching and Feedback, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Learning Agility, Optimism + 18 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
No

Job Posting End Date
July 31, 2026

ETIC, Change Manager - Senior Associate