The Food Safety Specialist is responsible for ensuring that all health, safety, hygiene, sanitation, and environmental standards are implemented and maintained across the food hall operations. The role oversees stewarding operations, food safety compliance, sanitation standards, waste management, and maintenance coordination to ensure a safe, clean, and compliant environment for tenants, staff, and guests.

The Food Safety Specialist works closely with the Operations Manager, Venue Manager and external service providers to ensure compliance with food safety regulations, sanitation protocols, environmental standards, and operational safety requirements.

Requirements

Health, Safety & Compliance
Ensure full compliance with health, safety, sanitation, and environmental regulations in accordance with local authorities and company policies
Develop and implement a comprehensive HACCP management system
Conduct daily / weekly inspections and audits to identify potential safety risks, hygiene issues, or maintenance requirements
Ensure the dishwashing and stewarding areas follow sanitation and safety protocols at all times
Monitor food hall pods to ensure food safety standards and cleanliness requirements are followed by tenants
Provide food safety support and audits in collaboration of TR manager
Report any safety concerns, hazards, or non-compliance issues to management and coordinate corrective actions
Stewarding & Sanitation Operations
Supervise and coordinate the daily operations of the stewarding team to ensure efficient cleaning and sanitation processes
Monitor dishwashing procedures to ensure proper cleaning, sanitizing, and storage of all tableware, utensils, and kitchen equipment
Maintain cleanliness and sanitation of kitchens, dining areas, storage areas, dishwashing stations, and service areas
Ensure proper waste disposal and recycling procedures in compliance with environmental regulations
Ensure the cleanliness of guest facilities including restrooms and public areas
Maintain high standards of cleanliness in outdoor terrace areas and public spaces
Inventory & Resource Management
Manage AMSD inventory including cleaning chemicals, supplies, disposables, and equipment ensuring adequate stock levels
Coordinate with the Ops Manager / Purchasing department for ordering cleaning materials and operational supplies
Monitor and report inventory levels and ensure timely replenishment of essential materials
Conduct bi-weekly inventory checks for crockery and cutlery and share reports with management. QHSSE Specialist F&B Manager
Training & Staff Supervision
Train, supervise, and motivate the stewarding and sanitation team, ensuring high performance and teamwork
Organize and conduct Food Safety training sessions for tenants and pods every three months
Provide ongoing training to staff on food safety, hygiene standards, sanitation procedures, and safety practices
Manage stewarding team schedules and duty assignments
Conduct performance evaluations and provide regular feedback to his team
Manage stewarding team vacation requests and coordinate approvals with management
Maintenance & Facility Coordination
Coordinate with external maintenance providers to ensure maintenance issues are addressed promptly
Monitor and report damaged furniture, equipment issues, and operational defects
Ensure any maintenance needs are communicated to the Ops Manager and relevant departments
Oversee the scheduling and monitoring of pest control services and ensure presence during treatment procedures
Audits, Reporting & Communication
Conduct regular cleanliness and sanitation audits for all pods and shared areas
Monitor the condition of storage areas including vegetable rooms, dry storage, and chillers
Provide weekly updates to the Ops Manager regarding operational issues, maintenance updates, and compliance matters
Report operational concerns and facility requirements related to dining hall operations. Coordinate with the Ops Manager regarding cleaning materials, disposables, and operational requirements

Experience & Education - Minimum of five (3) years experience in similar managerial position - Certifications in HACCP Level 3 or higher, Food Safety Level 3 or higher, Fire Safety Training, First Aid Certification, and Sustainability or Environmental Management certification (such as ISO 14001 Lead Implementer / Lead Auditor or equivalent) are required or preferred