We are supporting a leading 3PL and contract logistics business in the UAE with the appointment of a Senior Operations Manager to lead a complex, high-volume warehousing operation in Dubai.

The successful candidate will take ownership of operational performance across warehousing, inventory, customer SLAs, productivity, cost control and continuous improvement, while leading and developing a sizeable operations team.

Key responsibilities include:

Lead day-to-day warehouse and contract logistics operations
Deliver agreed customer SLAs, KPIs and service levels
Drive warehouse productivity, capacity utilisation and operational efficiency
Maintain high levels of inventory accuracy and stock integrity
Manage operational budgets, labour costs and indirect expenditure
Identify and implement continuous improvement initiatives
Ensure effective utilisation of WMS and operational reporting systems
Lead, coach and develop warehouse operations teams
Work closely with customer service, transport and commercial teams
Maintain strong standards across HSSE, compliance and operational procedures

Candidate profile:

8+ years experience within 3PL, contract logistics or large-scale warehousing
Proven experience leading complex warehouse operations and sizeable teamsPrevious experience leading warehouse operations and sizeable teams
Strong understanding of WMS, inventory control and warehouse KPIs
Demonstrable experience managing customer SLAs and operational performance
Commercial understanding of warehouse costs, productivity and resource planning
Strong continuous improvement and problem-solving capability
UAE/GCC logistics experience would be advantageous

This is an excellent opportunity for an experienced logistics professional looking to take ownership of a complex, customer-focused operation in Dubai.

Senior Operations Manager Contract Logistics & Warehousing