macOS troubleshooting, Coaching mentoring junior engineers, Microsoft 365 admin-lite user group license support, Sla Management, Escalation governance, Knowledge base curation, Basic identity access troubleshooting, Triage and prioritization, Endpoint performance tuning, Productivity identity, Advanced L1 troubleshooting, SOP writing, Printer queue driver management, Service desk leadership, Outlook profile mailbox configuration troubleshooting

Git, Confluence, Testrail, Jira, Test Complete, Python

Impdp, Hadoop, Sql Tuning, Greenplum, Oracle Dba, Expdp, Rman, Addm, Shell, Ash, Awr, Scripting, Python, LOB management, advanced compression, partitioning

Test Automation, Git, Confluence, Testrail, Jira, Test Complete, Quality Assurance, Python

Excel, Python, Jmp, Minitab, Simulation tools for lasers and waveguides, Mask layout design software, Semiconductor fabrication processes

Solidworks, Power Bi, Tableau, Python, yield enhancement, Problem-solving, Data Analysis, process integration

Data Analytics, C, Javascript, data mining, Scripting, Python, Statistical Analysis, AI-assisted tools, correlation study

Impdp, Hadoop, Sql Tuning, Oracle Dba, Greenplum, Expdp, Rman, Addm, Shell, Ash, Awr, Scripting, Python, LOB management, advanced compression, partitioning