Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment Where life lives and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.
Manage assigned accounts focusing on local DMC and selected UK accounts
Actively complete minimum 2-3 sales calls weekly
Keep active relationship with overseas partner with minimum 2 conference calls per week
Attending various trade shows and assigned sales trip with accurate follow up report
Manage VIP villa booking inventory
Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
Ensure that all accounts are properly updated in the system.
Maintain up-to-date activity and rate information for each account.
Ensure all activities and production are inserted in Opera and ASA as per Sofitel standards
Preparing special FIT offers and sending new offers with accurate follow up in order to communicate with clients in efficient manner
Action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
Ensuring there are enough sales kits available for any visit.
Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
Rates sheets must be accurate at all times.
Communicate any obstacles to completing action plans to Sales Manager or ADOS
To arrange and manage familiarization / educational trips in line with business needs.
Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up.
Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.
Must be flexible to accommodate irregular and/or extended hours.
Conduct any site inspections as required.

Qualifications

Previous experience in hotel sales, preferably within the leisure segment.
Good knowledge of leisure markets, travel agencies, tour operators, and DMCs.
Strong communication, negotiation, and relationship-building skills.
Results-oriented with a proactive approach to business development.
Good knowledge of the Dubai hospitality and leisure market is an advantage.
Excellent presentation and interpersonal skills.
Ability to work independently and as part of a team.

Sales Executive - Leisure