As a Store Supervisor at NARS, you will be responsible for driving store performance, delivering an exceptional client experience, and ensuring smooth day-to-day operations. You will lead and engage the team, uphold NARS brand standards, and contribute to achieving sales and customer service targets.

Key Responsibilities

Lead by example and represent NARS values and brand standards across all customer and team interactions.
Drive sales performance through effective coaching, engagement, and selling techniques.
Manage team scheduling, performance, engagement, and daily floor coverage.
Deliver exceptional customer service and build strong client relationships, including VIP client management.
Handle customer feedback and complaints professionally and efficiently.
Maintain high standards of visual merchandising, store presentation, grooming, and stock replenishment.
Stay informed on products, beauty trends, and competitor activity, sharing relevant insights with key stakeholders.
Manage inventory, stock movements, and audit preparation in line with company procedures.
Ensure compliance with retail, safety, security, HR, and operational standards.
Execute store events, projects, and clienteling activities to drive customer engagement and sales.

What you'll need to succeed

Fluency in English and Arabic.
Previous experience in a Store Supervisor or similar team leadership role.
Strong makeup application skills and a passion for beauty.
Excellent communication, customer service, and team leadership skills.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Store Supervisor - NARS Boutique, The Galleria Al Maryah Island