Basic Troubleshooting, system checks, updates, connectivity issues

ticketing systems , Software Applications, computer hardware, Operating Systems, networking fundamentals, service desk, technical support, remote support tools, IT service management practices, software system updates, Help Desk

System Configuration, Computer Hardware Assembly, Windows, Macos, Linux, network setup, performance optimization, Troubleshooting

IT support, Printer Support, Windows, Microsoft Intune, Microsoft 365, Vpn, Macos, desktop support, Entra ID, MDM tools, Active Directory, Jira Service Management, Helpdesk, Jamf, service desk, IT operations support, endpoint troubleshooting