Company Description COFF is a premium specialty coffee brand founded in Alexandria, Egypt, dedicated to delivering exceptional coffee, high-quality beverages, and a distinctive customer experience. The brand has grown rapidly, operating successful branches in prime locations across Alexandria and planning additional openings as part of its strategic expansion. COFF offers a curated menu of specialty coffee, handcrafted beverages, fresh juices, and signature drinks that reflect the evolving preferences of modern consumers. With a clear vision to become a leading Egyptian coffee brand, COFF focuses on outstanding service, memorable customer experiences, and operational excellence. The company actively seeks opportunities in high-potential retail and commercial destinations in Alexandria and Cairo to support ongoing growth.

Role Description The Senior Human Resources Specialist is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for overseeing HR operations, including HR policy implementation, employee lifecycle management, and personnel administration across all branches. Day-to-day tasks include managing recruitment and onboarding, supporting performance management processes, and coordinating employee benefits and records. The specialist will handle employee relations, ensure compliance with local labor laws, and support the development of HR procedures that align with COFF's growth strategy and culture. The role also involves partnering with management on workforce planning, training needs, and initiatives that enhance employee engagement and retention.

Main Responsibilities

Recruit and screen employees for all branches.
Maintain employee files, contracts, and HR records.
Monitor attendance, vacations, absences, and overtime.
Coordinate onboarding and employee training.
Follow up on probation and employee performance evaluations.
Handle employee concerns and HR-related issues.
Prepare monthly HR reports and payroll inputs for Finance.
Monitor staffing needs and coordinate with Operations.
Conduct exit interviews and track employee turnover.
Ensure company HR policies and procedures are followed.

Key KPIs

Recruitment time
Employee turnover
Attendance accuracy
Employee file completion
Probation evaluation completion
Vacancy fulfillment