About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Summary

The Food & Beverage Supervisor supports the delivery of exceptional dining and beverage experiences at The First Group Hospitality, Exclusive Private Members Club. The role leads day-to-day service operations, guides the F&B team, and ensures consistently high standards of member engagement, service delivery, and operational excellence.

Key Responsibilities

Supervise daily Food & Beverage operations, ensuring smooth, efficient, and consistently high-quality service.
Lead and support the F&B team during service, providing direction, coaching, and real-time feedback.
Engage with members and guests, anticipate preferences, and ensure personalized and attentive service.
Monitor service standards, presentation, product quality, and outlet readiness throughout the operation.
Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
Coordinate closely with Culinary, Events, and other operational teams to ensure seamless service delivery.
Support inventory control, stock management, cost awareness, and responsible use of operational resources.
Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.

Desired Skills & Competencies

Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
3-5 years of Food & Beverage experience, including at least 1 year in a supervisory capacity, preferably within private members clubs, luxury dining, or premium hospitality environments.
Strong leadership and team coaching capabilities with a hands-on approach.
Refined member engagement and service recovery skills.
Strong operational awareness with excellent attention to detail.
Confident communication and cross-functional collaboration skills.
Composed, adaptable, and solution-focused in a fast-paced service environment.

F&B Supervisor