Position – Sales Supervisor

Location – Dubai, UAE

Role Purpose

The Sales supervisor is accountable for the achievement of the agreed sales projection within the assigned area/territory. To lead a team of field force sales professionals to achieve their sales targets. To ensure a long-term partnership with customers and key opinion leaders. Follow up the implementation of sales strategies to ensure profitable achievement and sales growth.

Key Responsibilities

Sales Performance & Business Delivery

Achieve the agreed sales objectives and market share targets for the assigned territory.
Execute sales activities and initiatives necessary to deliver business objectives.
Participate in sales forecasting, business planning, and resource allocation.
Continuously monitor sales performance and take corrective actions to address gaps and maximize opportunities.
Ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives.

Team Leadership & People Development

Lead, motivate, and develop a team of Medical Representatives to achieve individual and team objectives.
Foster a high-performance culture and cultivate a winning team attitude.
Conduct regular field coaching sessions and provide constructive performance feedback.
Develop and monitor Individual Development Plans (IDPs) for team members.
Support talent development, succession planning, and employee engagement initiatives.

Field Force Effectiveness

Monitor sales force productivity through visit plans, field coaching reports, and performance dashboards.
Ensure effective territory management and customer coverage.
Review business reports and sales activities to identify opportunities for improvement.
Maintain high standards of execution and accountability within the team.

Customer & Stakeholder Management

Build and maintain strong relationships with healthcare professionals, customers, and Key Opinion Leaders (KOLs).
Implement customer-centric strategies to enhance customer satisfaction and loyalty.
Collaborate effectively with cross-functional teams to support business objectives.
Represent the company professionally and strengthen its reputation in the market.

Market Intelligence & Business Development

Monitor market trends, customer needs, and competitor activities.
Provide timely market feedback and recommend appropriate actions and business opportunities.
Identify and capitalize on new business opportunities to expand market presence and drive growth.
Support the launch and growth of new products and strategic initiatives within the territory.

Compliance & Governance

Ensure full compliance with company policies, SOPs, ethical standards, and regulatory requirements.
Maintain accurate and timely business reports and documentation.
Promote a culture of integrity, accountability, and compliance within the team.
Serve as a role model by demonstrating leadership, professionalism, and company values.

Qualifications & Experience

Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline.
Minimum 5 years of experience in the pharmaceutical industry.
Minimum of 3 years of relevant experience in the UAE is required.
Proven track record of consistently achieving or exceeding sales targets.
Previous experience in team leadership, coaching, or mentoring is preferred.