F&B Manager / Service Manager / Service Supervisor

Location: United Arab Emirates (UAE)

Work Arrangement: Remote/ Hybrid

Employment Type: Full-time/Part-time

About the Role

We are looking for motivated, customer-focused, and results-driven professionals to join our growing team as F&B Managers, Service Managers, or Service Supervisors in the United Arab Emirates.

These roles are ideal for individuals with strong leadership, communication, organizational, and problem-solving skills who are passionate about food and beverage operations, service quality, and customer satisfaction.

Successful candidates will help oversee daily service operations, coordinate team activities, maintain service standards, and ensure a positive customer experience. This is an excellent opportunity for hospitality professionals seeking to develop their management and supervisory careers in a dynamic working environment.

Key Responsibilities

Oversee daily food and beverage or service operations to ensure smooth and efficient workflows.
Supervise, coordinate, and support team members in delivering excellent customer service.
Manage staff schedules, shift assignments, attendance, and daily work responsibilities.
Ensure consistent service quality and compliance with company standards and operating procedures.
Respond to customer inquiries, feedback, and complaints professionally and efficiently.
Monitor team performance and identify opportunities to improve service delivery.
Coordinate with kitchen staff, front-of-house teams, suppliers, and other departments when required.
Monitor inventory, supplies, equipment, and resource usage.
Assist with budgeting, cost control, sales monitoring, and operational reporting.
Support recruitment, onboarding, training, and performance development of team members.
Ensure cleanliness, hygiene, workplace safety, and food safety standards are maintained where applicable.
Prepare shift reports, service summaries, and operational updates for management.
Resolve daily operational issues and escalate complex matters when necessary.
Maintain accurate operational records and administrative documentation.
Contribute to customer retention, team productivity, and continuous service improvement.

What We're Looking For

Strong leadership and team management skills.
Excellent customer service and communication abilities.
Good organizational and time management skills.
Strong problem-solving and decision-making capabilities.
Professional attitude and a customer-oriented mindset.
Ability to work effectively in a fast-paced environment.
Strong attention to detail and operational awareness.
Ability to manage multiple priorities and meet deadlines.
Good interpersonal skills and the ability to motivate team members.
Flexibility to work shifts, weekends, and public holidays as required.
Commitment to maintaining service quality, safety, and company standards.

Qualifications

Diploma or Bachelor's degree in Hospitality Management, Food and Beverage Management, Business Administration, or a related field is preferred.
Previous experience in food and beverage, hospitality, restaurant operations, customer service, or service management is an advantage.
F&B Manager candidates should have relevant experience in managing restaurant or food and beverage operations.
Service Manager candidates should have experience coordinating service delivery, managing teams, and maintaining customer satisfaction.
Service Supervisor candidates should demonstrate team supervision, shift coordination, and daily operational support skills.
Familiarity with POS systems, inventory management, staff scheduling, and operational reporting is beneficial.
Knowledge of food safety, hygiene, and health regulations is an advantage for food and beverage roles.
Good English communication skills are preferred; knowledge of Arabic or additional languages is an advantage.
Candidates with strong hospitality experience and leadership potential are encouraged to apply for suitable positions.

Why Join Us

Flexible work arrangements, including Remote and Hybrid opportunities where the role permits.
Full-time and Part-time employment options, subject to operational requirements.
Supportive and collaborative working environment.
Training and professional development opportunities.
Opportunities to strengthen leadership and service management skills.
Career progression opportunities in hospitality and operations management.
Exposure to diverse customers and multicultural working environments.
Opportunities to contribute to service excellence and business growth.

How to Apply

Interested candidates are invited to submit their CV highlighting their educational background, relevant hospitality or service experience, leadership abilities, operational knowledge, and professional achievements.

We welcome applications from F&B Managers, Restaurant Managers, Service Managers, Service Supervisors, and experienced hospitality professionals looking to advance their careers in the United Arab Emirates.