Job Requisition ID: 183440

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world's most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role

Are you detail-oriented, analytical, and experienced in automotive Aftersales administration and job costing

We are currently building a strong pool of talented Cost Clerks for Abu Dhabi.

As a Cost Clerk, you will play an important role in supporting Aftersales operations by ensuring completed job cards are accurately reviewed, processed, and costed. You will help ensure labour, consumables, oils, paint, materials, and sublet items are correctly invoiced and allocated to the appropriate repair codes.

This role is ideal for someone who enjoys working with numbers and systems, has excellent attention to detail, and understands the importance of accuracy and efficiency within a busy automotive workshop environment.

What You Will Do

Review, verify, cost, and process completed workshop job cards on a daily basis.
Ensure labour hours and repair times are correctly claimed and allocated against each repair.
Verify the correct allocation of job codes, repair incidents, and associated repair codes.
Ensure labour, consumables, oils, paint, materials, and sublet items are accurately captured for invoicing.
Return incomplete or incorrect job cards to the relevant team with clear reasons for correction.
Support accurate workshop invoicing and help minimize lost productive hours.
Monitor outstanding and uncosted repairs and escalate where required.
Review Work in Progress to ensure job cards are processed and costed.
Maintain accurate records and follow established operational processes.
Use SAP and other relevant systems to support accurate job costing and processing.

Required Skills To Be Successful

Good understanding of automotive workshop and Aftersales processes.
Strong attention to detail and numerical accuracy.
Good analytical and problem-solving skills.
Working knowledge of job cards, repair codes, labour hours, and workshop costing.
Good computer literacy.
Proficiency in Microsoft Excel and Word.
SAP or automotive dealer management system knowledge is preferred.
Good written and verbal communication skills.
Strong planning, organization, and follow-up skills.
Ability to work effectively as part of a team.

About The Team

You will be part of a busy Retail Aftersales team, working closely with workshop and reception colleagues to ensure completed repair work is accurately processed and costed.

Accuracy, efficiency, and teamwork are critical to ensuring job cards are completed correctly, workshop revenue is captured, and Work in Progress is effectively managed.

What Equips You For The Role

High school, college, university, or relevant technical education.
Government or National Trade Certificate in Mechanical Automotive Engineering as a minimum technical qualification.
At least 2 years of experience in a similar reception-related role.
Good knowledge of automotive Aftersales and workshop operations.
SAP Dealer System knowledge is preferred.
Proficiency in Microsoft Excel and Word.
Good command of the English language.
Strong analytical thinking and problem-solving abilities.
Excellent attention to detail, planning, and organizational skills.
A proactive, task-oriented, and team-focused approach.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.

Cost Clerk | Al-Futtaim Automotive | Abu Dhabi