2. Officer Alumni Engagement and Employability

Officer – Alumni Engagement and Employability

Alumni and Career Services Department

American University of Ras Al Khaimah (AURAK), UAE

General Information About Institution

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sand dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

About The Role

The American University of Ras Al Khaimah (AURAK) is seeking a motivated, organized, and highly interpersonal Officer – Alumni Engagement and Employability to join its Alumni and Career Services Department.

The role supports the University's efforts to strengthen alumni engagement, enhance student employability and employment outcomes, and deliver impactful career services programs. The position will build meaningful relationships with alumni, employers, and industry partners while supporting students and graduates in developing career readiness skills, accessing internship and employment opportunities, and building sustainable professional networks.

Key Responsibilities

• Develop and implement alumni engagement initiatives, including events, networking opportunities, career talks, and social activities.
• Maintain accurate and up-to-date alumni records and databases and ensure effective communication with alumni.
• Facilitate alumni involvement in university activities, including guest lectures, industry panels, student development activities, networking events, and knowledge-sharing initiatives.
• Support the delivery of career development programs, workshops, and activities that enhance students career readiness and employability skills.
• Provide guidance and support to students and graduates in CV development, interview preparation, job-search strategies, professional networking, and career planning.
• Coordinate career-related initiatives that connect students and graduates with employers, industry professionals, and employment opportunities.
• Develop initiatives that support alumni access to employment, career advancement, professional development, and lifelong learning opportunities.
• Establish and maintain relationships with alumni employers, industry partners, professional associations, and other external stakeholders.
• Identify and engage potential employers and industry partners to expand internship, placement, graduate employment, and professional networking opportunities.
• Support partnerships and collaborative initiatives that enhance student employability, graduate recruitment, and industry engagement.
• Organize and manage career fairs, recruitment days, employer networking events, alumni panels, and professional development workshops.
• Develop promotional and communication materials to increase awareness and participation in alumni, career, employment, and employer engagement initiatives.
• Maintain an up-to-date employer and industry partner database and ensure effective follow-up and relationship management.
• Maintain and update alumni employment information and contribute to the collection, verification, and reporting of graduate employment and career progression data.
• Prepare regular reports on participation, engagement, employment, and career outcomes.
• Support the development, implementation, and continuous improvement of departmental policies, procedures, KPIs, annual operational plans, and other departmental initiatives.
• Perform other duties as assigned.
  
  

Key Result Areas and Duties

KRA 1: Alumni Engagement and Relations (15%)

KRA 2: Career Development and Student Employability (20%)

KRA 3: Alumni Employment and Career Outcomes (20%)

KRA 4: Employer and Industry Engagement (20%)

KRA 5: Career Events, Programs and Reporting (15%)

KRA 6: Policies, Procedures, and Departmental Support (10%)

Academic And Professional Qualifications

• Essential: Bachelor's degree in Business Administration, Mass Communication, Education, Liberal Arts, or a related field.
• Desirable: A Master's degree in Business Administration, Higher Education, Communication, Human Resources, or a related field is desirable.
  
  

Essential

Work Experience

• Minimum 2 years post bachelor's degree professional work experience in an organization.
• Work experience in an organizational setting that is customer facing.
• A proven understanding of Higher Education.
• Demonstrable experience of working with groups of students and alumni and strong interpersonal communication skills.
• Demonstrable experience of working with employers.
  
  

Skills And Knowledge

• Excellent oral and written communication skills.
• Ability to analyze and revise operating practices to improve efficiency.
• Record of accomplishment of fostering collaboration and lasting partnerships.
• Superior organization skills and ability to complete projects.
• Projects in a timely manner.
• Knowledge of international higher education systems preferred American model.
• Effectively using interpersonal and communications skills, including tact and diplomacy, and working with individuals from different cultures.
  
  

Language Proficiency Required

Fluent in English and Arabic.

Working Relationships

AURAK Offices and Departments

Office of the President

Office of the Provost

Deans, Directors and Managers

Faculty

Staff

Students

Alumni

Private Businesses and Corporations

Local and Federal Government Entities

NGOs and Community Organizations

Industry Associations and Professional Bodies

Internship Providers and Potential Employers

Key Behaviors

Service Excellence

Professional Ethics and Integrity

Problem-solving

Time Management

Teamwork