Academic Account Manager

Location: Egypt (Regional & International Scope)

Type: Full-time

Level: Entry-Level / Junior

Role Overview

We are looking for an Academic Account Manager to manage the full sales cycle with universities, research institutions, and academic publishers. The role focuses on lead generation, closing new business, and managing accounts in close coordination with our Customer Consultant team.

This position is ideal for someone interested in academic publishing, scholarly communication, and institutional sales.

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Key Responsibilities

Lead Generation & Sales Development

• Identify and approach potential clients across universities, research centers, ministries, and academic institutions

• Conduct outreach via email, phone, and LinkedIn

• Build and manage a qualified sales pipeline

• Qualify leads and identify real business opportunities

Sales Cycle Management

• Initiate contact with prospects and manage early-stage discussions

• Understand client needs and propose tailored solutions

• Present proposals and service overviews

• Negotiate terms and coordinate contract signing

Account Management & Renewals

• Act as the main point of contact for assigned accounts

• Maintain strong, long-term client relationships

• Identify renewal opportunities and manage contract extensions

• Support account health and customer satisfaction

Internal Collaboration

• Handover signed accounts to the Customer Consultant team

• Ensure smooth transition from sales to service delivery

• Coordinate with internal teams to address client needs and issues

Stakeholder Engagement

• Engage with university decision-makers (library directors, research offices, procurement)

• Communicate with editors, authors, and academic administrators

• Represent the company at academic events and meetings when needed

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Required Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field

• 0–2 years of experience in sales, account management, or a related role

• Strong interest in academia, research, or academic publishing

• Excellent written and verbal communication skills

• Ability to work independently and within a team

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Key Skills

• Professional communication and relationship building

• Negotiation and basic sales skills

• Strong organization and time management

• Problem-solving and proactive mindset

• Comfortable using CRM systems and standard business tools

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Performance Metrics

• Achievement of quarterly and annual sales targets

• Quality and size of sales pipeline

• Deal progression and closure rate

• Account retention and renewals

• Outreach and lead-generation activity

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Who We're Looking For

• Motivated self-starter with a strong work ethic
• Curious, willing to learn, and comfortable in a fast-growing environment
• Team-oriented and collaborative
• Interested in building a long-term career in the academic sector